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Menu and ordering from the guest’s phone

Guests order from their own phone — you get the order with the table number

A QR code on the table opens your menu: photos, allergens, the guest’s language. Guests build the order themselves, can pay online, and the order lands in Orders and on the POS.

No card required. Paid plans are chosen in the admin — signing up does not start one.

Online payments run through a provider available in your country.

  • Menu in 45 languages with auto-translation
  • Dine-in, pickup and delivery in one checkout
  • Pay at the table: the whole bill, own items or split evenly
A guest scans the QR card on a restaurant table and the venue's menu opens on the phone
Illustration; the screen shows the real interface, demo data, 3 October 2026. The table QR opens the venue's menu with no app and no sign-up
Web on any device, Android in betaMenu and storefront in 45 languagesTwo clouds: AWS and Yandex Cloud (cenaly.ru)A help article for every feature

What guests and the venue get

A menu that sells

Ordering

Payment and service

  • Online payment

    Stripe, BOG, TBC, PayPal, Square and more — by the venue’s country.

  • Pay at the table

    Whole bill, own items, split evenly or a custom amount — the POS sees paid parts.

  • Call the waiter

    Guests tap “call” with a reason — the waiter sees the table and why.

  • Tips

    Country presets, with the payment or after it.

After the order

  • Order status

    Sent → accepted → preparing → ready; any cancellation is explained in words.

  • Post-order review

    Happy guests go to Google and other sites, unhappy ones to a private form for the owner.

  • Chat with the venue

    Guests write from the menu; AI answers from your knowledge base, staff take over.

Step-by-step guides — Help article →

What it looks like in the product

  • Menu and cart

    QR menu on a phone: items with photos and prices, quantity steppers and a cart with two items
    Real screen, demo data, 3 October 2026. The guest adds dishes to the cart right in the menu
  • Call the waiter

    Calling the waiter from the QR menu: Bring water, The bill, Help with menu and Other buttons
    Real screen, demo data, 3 October 2026
  • A QR on every table

    Floor plan in the dashboard: every table has its own QR code, with printing of all QR codes on one sheet
    Real screen, demo data, 3 October 2026. QR codes are bound to tables on the floor plan and printed as a sheet
  • Orders land in the feed

    Orders feed in the dashboard: orders from table QR codes with status, total and time
    Real screen, demo data, 3 October 2026

How it works in practice

  • A coffee shop guest holds a phone with the QR menu open above a table with a cappuccino and croissant
    Illustration; the screen shows the real interface, demo data, 3 October 2026. In a coffee shop, the table QR replaces the queue at the counter
  • A waiter in the dining room with a tablet showing orders that came in from tables via QR
    Illustration; the screen shows the real interface, demo data, 3 October 2026. A table's order is visible to the waiter right away

Pricing

Available from the plan

Free

$0

Priced per account; the plan sets location, device and order limits.

Good to know

  • The QR menu and order taking are on the free plan
  • Item, order and auto-translation limits depend on the plan
  • Online payments come with paid plans; the payment provider charges its own fee
All plans and comparison →

Start for free

A free account with one location: build your menu and test the workflow before choosing a plan.

Start for free

Honest limits

  • Guests need internet on their phone: the menu loads fast, but it is not an offline mode.
  • By default a guest order reaches the kitchen after staff accept it; “straight to the kitchen” is a location setting.
  • Online payment depends on a provider available in the venue’s country.
  • Delivery aggregators (Wolt, Glovo, Yandex Eats) are not connected directly — orders come through your own storefront.

Test your workflow on a free account before buying hardware.

FAQ

Do guests need to download an app?

No. The menu opens in the phone’s browser from the QR code — no app and no sign-up for the guest.

Does the menu work offline?

Guests need internet on their phone to open the menu. It is served from a CDN and loads fast, but it is not an offline mode.

How much does the QR menu cost?

The QR menu and order taking are on the free plan, within its limits. Online guest payments come with paid plans; the payment provider charges its own fee.

How do I move my menu?

Import it from a CSV or XLSX sheet, a website link, a photo or PDF, or from Poster and GloriaFood. An empty catalog can be filled with your country’s demo menu to see how it looks.

Which languages are supported?

45 languages. Items are translated automatically, translations can be edited by hand, and guests see the menu in their language.

How does an order reach the kitchen?

The order lands in Orders and on the POS with the table number. Once staff accept it, it goes to the kitchen display or station printer; skipping acceptance is a location setting.

Step-by-step guides — Help article →

Build your menu and scan your first QR code

Import the menu, print a table card and place a test order from your own phone.

Talk to us →

No card required. Paid plans are chosen in the admin — signing up does not start one.