For managers repeating the same instructions
A knowledge base and employee training from your procedures
Give a new employee the procedure and verify they can perform it: turn one documented process into reviewed material and assignments, then see what has been learned and where a mentor is still needed.
Knowledge base activation is included; material processing and AI answers use a separate balance.
Bring your document, a reviewer and an employee login.
Results depend on source quality and your review. Uploading a file does not qualify an employee.
- Answers and tasks linked to source documents
- Personal learning under an employee login
- Theory and practical qualification tracked separately
- your procedure
- Source
- by the owner
- Review
- understanding
- Theory
- observed performance
- Practice
From instructions to demonstrated work
Build knowledge
- Documents and collections
- Articles with sources
- Unanswered questions
Check answers
- Questions within a collection
- Verify against the source
- Rebuild changed material
Train employees
- Assigned topics and processes
- Explanations after mistakes
- Practice and theory checks
Observe work
- Assigned observer
- Separate practical result
- Qualification for gated tasks
What you need to start
One clear procedure
Include normal steps, exceptions and a verifiable result.
A content owner
Someone reviews answers and keeps the source current.
One role and login
Check source access and permission to quote material.
A mentor and time
Plan supervised work and feedback after theory.
Your first workflow
- 1
Prepare a source
Enable Knowledge base in the extension store and upload a current procedure with steps, exceptions and an expected result.
- 2
Review the material
Check articles, answers and questions against the document. Confirm roles and training permissions.
- 3
Assign and observe
Choose an employee and process in Learning. Follow theory with supervised practice and review the resulting qualification.
Try your own example
Product steps, not testimonials or promised results.
Ready-made knowledge bases
Real screen, test data, 3 October 2026. Start from a ready-made base and add your own rules Course topics and tasks
Real screen, test data, 3 October 2026. Documents turn into topics with quizzes and “what do you do next?” tasks Answer with sources
Real screen, test data, 3 October 2026. Answers rely on the base documents, with sources shown
Knowing an answer is not the same as performing the work
Local server tests verify qualification rules, not the quality of all AI-generated material.
- 1
A document answer is theory
Answers and questions come from the source document: check them against the source and its current version. Theory cannot satisfy a full qualification requirement. Expired results do not qualify either.
Theory and qualification → - 2
The assigned observer checks practice
The learner and an unrelated manager cannot accept it instead of the assigned observer.
Supervised practice → - 3
Apply the rule to a task
The server prevents closing a task with a configured training requirement when qualification is missing.
Team tasks →
How it works in practice
Illustration; the screen shows the real interface, test data, 3 October 2026. A newcomer goes through the course with a mentor nearby
Where it helps the owner
A new employee
Example: learn parcel intake, review errors and perform it with a mentor.
A changed rule
Example: update the source, rebuild and review the new questions.
An unanswered question
Example: clarify the procedure before adding the answer to shared knowledge.
Example situations. Measure time and costs with your own operations.
Budget for preparation and upkeep
Budget for preparation and upkeep
Knowledge-base activation is included. Staff access depends on your plan; document processing and AI answers use a separate balance.
Module, people and AI
- Document processing, synthesis and AI answers use a separate balance
- Check library limits and staff access for your account
- Updated documents require review and rebuild resources
- Measure mentor time and repeated explanations; no fixed training-time reduction is promised
Before uploading the whole library
Try one procedure and one role. Measure preparation, review and supervised practice first.
Prepare your first procedureBring your document, a reviewer and an employee login.
What to consider before you start
- Incomplete procedures need missing steps and exceptions written down.
- An accountable person reviews AI-generated material and disputed answers.
- Qualification gates apply only to tasks where they are configured.
- Internal training does not replace mandatory external professional qualifications.
Test your workflow and required connections before migrating data.
Frequently asked questions
Do I need the whole library first?
No. Start with one current procedure and role, review it and expand afterwards.
Does passing theory mean the employee is ready?
Theory and practice are separate. Full qualification requires the process-specific practice and, for critical processes, owner confirmation.
Does an employee receive the entire archive?
No. Training access, source access and quotation permissions are separate settings.
Details for every screen are in the help centre. Where to start →
Related workflows
All solutions →Choose the rule you explain most often
Bring one document, an employee and a mentor. The first cycle reveals missing instructions and the cost of keeping training current.
Bring your document, a reviewer and an employee login.