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Cenaly Service Early access

Table orders, guest calls and the bill — from the waiter’s phone

Cenaly Service combines two modes: “Waiter” — taking the order at the table and closing the bill, and “Monitor” — a floor screen with every order for the host or floor manager.

One line-up on Android and iOS: the same account, the same locations and data. The goal is the same features on both platforms; where the iOS version differs, it is said below.

What it does

Order at the table

Menu with search, one-tap requests (“No onion”, “Sauce on the side”), guests and courses, add-on orders kept as a draft until sent to the kitchen.

Guest calls

The reason for a call (“Bill, please”, “Water”) on the table tile; a “Needs attention” strip with a waiting timer and an “On my way” button.

Bill and payment

A bill on screen for the guest, pre-check, a payment QR with live status, tips; payment goes through the till screen with the shift and receipt.

Offline

The order is saved on the device and reaches the kitchen when the connection returns; devices of the location exchange data over Wi-Fi.

Floor monitor

A live feed of all active orders, dish statuses, calls and guests browsing the menu right now.

My shift

Shift start and break, personal totals: orders, revenue, tips, average check.

Limits, honestly

  • The new “Waiter” mode is covered by tests; acceptance on devices in a dining room is still in progress.
  • At locations in Russia, alcohol recorded in EGAIS and goods requiring a “Chestny ZNAK” code are sold only on the web POS.
  • Push notifications do not reach the apps yet.
  • Android versions are distributed as an installation file right from this site — they are not on Google Play yet; iPhone and iPad versions are released through the App Store. Features were tested on emulators and test devices; acceptance in working venues is still in progress.

How to install

  1. Open this page on the Android device itself and tap “Download APK”.
  2. Open the downloaded file. On the first install Android asks to allow installs from this source (your browser) — allow it.
  3. Tap “Install” and wait until it finishes — the icon appears on the home screen.
  4. Launch the app and sign in: email and password, or a QR code issued by the web dashboard.

Updating works the same way: download the file again and install it over the old one; your sign-in is kept.

Sign-in

The same account as the web dashboard: email and password, a QR code for a shared device, and an authenticator code if two-factor protection is on. Staff only see the locations of their role.

Help

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