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13 widgets · basic features and extensions

Chat, enquiries and booking on your website

Let visitors ask a question, leave an enquiry or choose a service on the page. Start with one widget and receive enquiries in your Cenaly.com account.

Choose a widget How setup works

Basic widgets are free · extensions, telephony and AI have separate terms

A laptop on a salon front desk showing a beauty studio website with the Cenaly widgets multibutton open in the corner — Illustration

One account for enquiriesEnable the widgets you needChange settings without reinstalling the tag

Empiece por comprobar su sitio web

Introduzca la dirección: abriremos la página, leeremos su código fuente y mostraremos qué carga y si pide consentimiento. Sin registro y sin instalar ningún tag.

Contadores, píxeles, redes sociales, mapas, vídeos y chats, con nombre y por categorías de consentimiento
Banner de consentimiento: el nuestro, uno ajeno o ninguno encontrado
Nuestro tag y los widgets activados, si el sitio ya está conectado

Comprobar si su sitio web tiene rastreadores y un banner de cookies →

Leemos el HTML de una sola página, por lo que la comprobación no ve lo que cargan los scripts en el navegador, y lo indica expresamente en el resultado. No guardamos su dirección IP en texto claro.

Elija según la tarea

La etiqueta es una sola, pero tiene sentido activar lo que resuelve su tarea más inmediata.

Get in touch

Chat, messengers, callback requests or browser calls.

Receive an enquiry or order

Popups, real storefront events, the video bubble, table booking, appointments and orders.

Provide information and choices

Help articles, document preparation and consent settings.

What it looks like in the product

Multibutton

Every way to reach you in one corner button
Website chat

Visitors write from their phone without leaving the page
Callback

Visitors leave a number and you call them back

Conversations in the workspace

View full size
Website messages land in the team’s shared work chat

How it works in practice

Illustration. An evening question, answered without a call
Illustration. Reception replies from the workspace without leaving the desk

What is included and what costs extra

Basic versions of 9 of the 13 widgets are free. Table booking, popups, help and legal documents on an external website are extensions. A free widget can have paid connected features.

The basic widget: A free form or button does not automatically include telephony, AI, delivery, payments or automated campaigns. Check the selected widget’s page for terms.
Extensions: Check catalogue terms before connecting. The basic CMP has a separate Cookies Pro tier; cenaly.ru has no scanner or consent log regardless of tier.
Test before launch: Enable one workflow, submit a test enquiry and find it in your account. Check the site on a phone and prepare your team to respond.

Cómo conectarlo: tres pasos

Choose a task and add your site

Create an account and add the domain in My Website. Check the widget’s terms and prepare its data.

Install and check the code

Use the shared tag for ordinary widgets, following your platform’s instructions. Prior tracker blocking needs a separate early CMP script in head before trackers, without async/defer.

Test an enquiry

Enable the widget, check it on the published site and send a test enquiry. Settings may appear after the cache refreshes.

Shared tag for ordinary widgets

<script src="https://cdn.cenaly.com/site/v1.js" data-domain="your-site.com" async></script>

For prior tracker blocking, use the early CMP script from the cookie-banner instructions. The shared async tag cannot stop trackers that have already run.

CMP installation order

Dónde se coloca

En los sitios creados con nuestro constructor, los Widget ya vienen conectados desde el principio: no hay que insertar nada.

En la ayuda encontrará instrucciones paso a paso sobre las plataformas →

Instalación en su plataforma

Los nombres exactos de las opciones de menú y las condiciones de los planes figuran en la ayuda oficial de cada plataforma.

¿La plataforma no está en la lista? Instrucciones generales de instalación →

Comparativas

Cada afirmación anterior se tomó de estas páginas en la fecha indicada. El proveedor podría haber cambiado después de la toma: los enlaces llevan a la fuente original, compruébelo usted mismo.

Preguntas y respuestas

What do I need before setup?

Access to insert website code and an account with the domain in My Website. Other requirements depend on the task: chat needs a responding team, calls need telephony, appointments need services and schedules, and orders need a catalogue and fulfilment options.

What exactly is free?

Basic versions of 9 of the 13 widgets are free; the other 4 are extensions. Telephony, AI, automation and Cookies Pro have separate terms. A free widget does not make all connected features free.

Is one async tag enough for cookie consent?

A shared loader displays widgets. To block trackers before consent, install the separate CMP script first in head without async/defer. It cannot intercept scripts that have already run or server-set cookies. Check script order against the instructions.

How do I check the site and mobile layout?

Widgets isolate their styles, but test compatibility on your published page: mobile widths, buttons, forms and third-party scripts. Send a test enquiry and check that your team received it.

What language and cloud limits apply?

Built-in language coverage varies by widget; you configure your own text and translations separately. Core records are stored in your brand’s cloud. Connected AI, telephony and other services have their own processing terms. cenaly.ru has no CMP scanner or consent log; other limits are listed on each widget’s page.