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13 widgets · basic features and extensions

Chat, enquiries and booking on your website

Let visitors ask a question, leave an enquiry or choose a service on the page. Start with one widget and receive enquiries in your Cenaly.com account.

Choose a widget How setup works

Basic widgets are free · extensions, telephony and AI have separate terms

A laptop on a salon front desk showing a beauty studio website with the Cenaly widgets multibutton open in the corner — Illustration

One account for enquiriesEnable the widgets you needChange settings without reinstalling the tag

Commencez par vérifier votre site

Saisissez l’adresse — nous ouvrirons la page, lirons son code source et montrerons ce qu’elle charge et si elle demande le Consent. Sans inscription et sans installation de tag.

Compteurs, pixels, réseaux sociaux, cartes, vidéos et chats — nommés un par un et classés par catégories de Consent
Bannière de Consent : la nôtre, celle d’un tiers ou aucune détectée
Notre tag et les Widgets activés, si le site est déjà connecté

Vérifier votre site pour les traqueurs et le bandeau cookies →

Nous lisons le HTML d’une seule page, donc les éléments chargés par des scripts dans le navigateur ne sont pas vus par la vérification — et elle le dit clairement dans le résultat. Nous ne conservons pas votre adresse IP en clair.

Choisissez selon votre tâche

Un seul tag, mais il est judicieux d'activer ce qui répond à votre tâche la plus proche.

Get in touch

Chat, messengers, callback requests or browser calls.

Receive an enquiry or order

Popups, real storefront events, the video bubble, table booking, appointments and orders.

Provide information and choices

Help articles, document preparation and consent settings.

What it looks like in the product

Multibutton

Every way to reach you in one corner button
Website chat

Visitors write from their phone without leaving the page
Callback

Visitors leave a number and you call them back

Conversations in the workspace

View full size
Website messages land in the team’s shared work chat

How it works in practice

Illustration. An evening question, answered without a call
Illustration. Reception replies from the workspace without leaving the desk

What is included and what costs extra

Basic versions of 9 of the 13 widgets are free. Table booking, popups, help and legal documents on an external website are extensions. A free widget can have paid connected features.

The basic widget: A free form or button does not automatically include telephony, AI, delivery, payments or automated campaigns. Check the selected widget’s page for terms.
Extensions: Check catalogue terms before connecting. The basic CMP has a separate Cookies Pro tier; cenaly.ru has no scanner or consent log regardless of tier.
Test before launch: Enable one workflow, submit a test enquiry and find it in your account. Check the site on a phone and prepare your team to respond.

Comment l'activer — trois étapes

Choose a task and add your site

Create an account and add the domain in My Website. Check the widget’s terms and prepare its data.

Install and check the code

Use the shared tag for ordinary widgets, following your platform’s instructions. Prior tracker blocking needs a separate early CMP script in head before trackers, without async/defer.

Test an enquiry

Enable the widget, check it on the published site and send a test enquiry. Settings may appear after the cache refreshes.

Shared tag for ordinary widgets

<script src="https://cdn.cenaly.com/site/v1.js" data-domain="your-site.com" async></script>

For prior tracker blocking, use the early CMP script from the cookie-banner instructions. The shared async tag cannot stop trackers that have already run.

CMP installation order

Où l'installer

Sur les sites créés avec notre constructeur, les Widgets sont intégrés d'origine — rien à insérer.

Instructions pas à pas par plateforme — dans l’aide →

Installation sur votre plateforme

Les intitulés exacts des éléments de menu et les conditions tarifaires figurent dans l’aide officielle de chaque plateforme.

La plateforme n’est pas dans la liste ? Instructions d’installation générales →

Comparaisons

Chaque affirmation ci-dessus a été relevée sur ces pages le jour indiqué. Le fournisseur peut avoir changé depuis ce relevé — les liens mènent à la source d'origine, vérifiez par vous-même.

Questions et réponses

What do I need before setup?

Access to insert website code and an account with the domain in My Website. Other requirements depend on the task: chat needs a responding team, calls need telephony, appointments need services and schedules, and orders need a catalogue and fulfilment options.

What exactly is free?

Basic versions of 9 of the 13 widgets are free; the other 4 are extensions. Telephony, AI, automation and Cookies Pro have separate terms. A free widget does not make all connected features free.

Is one async tag enough for cookie consent?

A shared loader displays widgets. To block trackers before consent, install the separate CMP script first in head without async/defer. It cannot intercept scripts that have already run or server-set cookies. Check script order against the instructions.

How do I check the site and mobile layout?

Widgets isolate their styles, but test compatibility on your published page: mobile widths, buttons, forms and third-party scripts. Send a test enquiry and check that your team received it.

What language and cloud limits apply?

Built-in language coverage varies by widget; you configure your own text and translations separately. Core records are stored in your brand’s cloud. Connected AI, telephony and other services have their own processing terms. cenaly.ru has no CMP scanner or consent log; other limits are listed on each widget’s page.