Kirish Bepul boshlash Bepul boshlash

Telephony

PBX, calls and AI reception; connect a number, phone or gateway.

190 articles

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PBX & call handling

Telefoniya: shaxsiy ATS Muassasaning boshqaruv panelidagi shaxsiy ATSi: liniyalar va raqamlar, ichki raqamlar va qoʻngʻiroq guruhlari, yoʻnaltirish va jadval, qoʻngʻiroqlarni yozib olish va tahlil qilish, AI-kotib va suflyor, telefonlar va shlyuzlar — boʻlim sharhi va nimadan boshlash kerak

Qoʻngʻiroqlar: yozuvlar va nutq tahlili Suhbat yozuvlari, nutqni aniqlash va AI-tahlil, teglar va avtomatlashtirish, koʻrsatkichlar uchun maʼlumotlar toʻplami, operatorlar koll-markazi — «Qoʻngʻiroqlar» boʻlimi
AI-kotib Kiruvchi qoʻngʻiroqlardagi robot: personaj va ovoz, savolnomalar, yoʻnaltirish qoidalari, ruxsat etilgan harakatlar, anti-spam, limitlar va matnli simulyator
Operator suflyori Suhbat paytida xodimga jonli transkript ustidan bilimlar bazasidan beriladigan maslahatlar: qanday yoqish kerak, operator nimani koʻradi, cheklovlar
Shaxsiy ATS-ning API va MCP vositalari Kalitlar va ruxsatlar, REST API, Claude va Cursor uchun MCP serveri, kalitsiz OAuth orqali ChatGPT va claude.ai-ni ulash, misollar, limitlar va xatolar
Your PBX REST API Every PBX REST API method with permissions, parameters and responses: call log, recordings and transcripts, click-to-call, forwarding and do-not-disturb, metrics, call rules, settings import, errors and ready-made scenarios
Your PBX MCP server Connect your PBX to Claude, ChatGPT, Cursor and VS Code: with a key or with OAuth without a key, a catalogue of 33 tools, example conversations, raw JSON-RPC, errors and security
Call event webhooks Call events delivered to your server in real time: creating a webhook, the bodies of all five events, signature checks in Node.js, Python, PHP and Go, retries and duplicates, the event feed without your own server, debugging
ATS kiruvchi raqamlarini tekshirish ATS raqamlaringizga qo'ng'iroqlar yetib borayotganini o'zi tekshiradi: boshqa liniya orqali o'ziga qo'ng'iroq qiladi, go'shakni ko'tarmaydi va raqam qo'ng'iroq qabul qilishni to'xtatsa, xabar beradi — yoqish, sozlamalar, natijalar va cheklovlar
Line number: which of your numbers was called How the PBX tells which of your numbers a caller dialled: where the provider passes the line number, discovered numbers and a number's own route
AI call translation AI translates a phone call both ways during the conversation: turning it on as the owner, the “Live translation” button in Cenaly Phone and the *88 code on desk phones, languages, price, why the button is missing and limitations
Cenaly Phone: several places, auto-answer, sign-out and password The “Where do you take calls?” window and calls from several places at once (including two employers), auto-answer with the Home button and the phone system’s auto-answer guard, intercom, disconnecting a place vs signing out, “Forgot password?” — Android, iPhone, Windows and the browser extension
Cenaly Phone: calls from tel: links A number link from a website, an email or a message opens in Cenaly Phone's Dial and you place the call yourself: Android (“Open with” → Always), iPhone with iOS 18.2 (default calling app), Windows (Default apps → TEL), the web phone and the extension; how to go back, emergency numbers
Cenaly Phone: the call window — connection quality, transcript and assistant The “Connection 4.8/5” line and a sheet with live figures, the Noise reduction, Transcript and Assistant chips, a live transcript of both sides, hints and the “Don't forget” checklist, the assistant on your own call and refusal reasons — Android, iPhone, Windows, the extension and the web phone
Hotel telephony: the room phone on the guest's smartphone Rooms ↔ extensions, the room QR and the front desk's one-time code, connecting a guest on Android and iPhone, protection against a leaked QR, check-out and room moves, outside calls, front desk work and common problems

Cenaly Phone — the staff phone app

iPhone uchun Cenaly Phone: ishni boshlash iPhone'dagi xodimning ish telefoni: email yoki kod orqali kirish, ushbu iPhone'ni o'z ish raqamiga ulash, aloqaning ilk tekshiruvi va ilovada nima qayerda joylashgani

Phones by brand & model

Umumiy ko'rinish: telefonni ATS'ga ulash Administrator paneli qanday rekvizitlar beradi, istalgan SIP-telefonga nimani kiritish kerak, tarmoq va portlar, zavod sozlamalariga qaytarish, qo'llab-quvvatlanadigan markalar ro'yxati

Network, softphones & reset

Phone troubleshooting

SIP providers by country

Umumiy ko'rinish: provayder raqamini ATS'ga ulash SIP-trunkning ikki rejimi (ro'yxatdan o'tish va IP bo'yicha), provayderdan nimani so'rash, administrator panelida nimani kiritish, tarmoq va moslik, tekshirish va odatiy xatolar, mamlakatlar ro'yxati

Gateways by brand & line type

Umumiy ko'rinish: ATS'ingizda GSM-shlyuz, shahar liniyasi yoki ISDN Shlyuzlarning to'rt turi (GSM/LTE, FXO, ISDN, FXS), bizning ATS shlyuzni qanday ko'radi (ichki raqam sifatida), istalgan shlyuzga nimani kiritish kerak, kiruvchi qo'ng'iroqlarni qayerga yo'naltirish, hozircha nima ishlamaydi, tarmoq, tekshirish, qayta o'rnatish, oilalar va mamlakatlar ro'yxati